www.harwaltrading.com Privacy Policy
This Privacy Policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII/Data is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, bank/credit card information, company name or other details to help you with your experience. We have the right to require you to prove your identity with approved identification.
When do we collect information?
The personal information we hold on you is obtained via one or more of the following:
- It has been supplied directly by you through your interactions with HGT as a customer, prospective customer, end user, supplier or website user.
- You attended a trade show, event or exhibition and provided consent to be contacted regarding HGT products and services.
- You have signed up to receiving product alerts on www.harwaltrading.com and have provided consent to contact you about relevant HGT products and services.
- You have responded to a trade enquiry service and have provided consent to be contacted regarding HGT products and services.
- when you register on our site, place an order, use Live Chat or enter information on our site.
- Provide us with feedback on our products or services.
- To Process orders and to send information and updates pertaining to orders.
- To send information, respond to inquiries, and/or other requests or questions.
- To quickly process your transactions.
- To ask for ratings and reviews of services or products
- To follow up with you after correspondence (live chat, email or phone inquiries)
- To contact you regarding changes in terms and conditions of sales.
- To contact you about relevant product news and updates.
- To contact you about upcoming events, exhibitions and tradeshows
- To contact you regarding our customer service delivery and quality standards.
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honour opt-out/unsubscribe requests quickly.
- Comply with any court order, law, or in connection with any legal process or cooperate with government or law enforcement officials or private parties, including laws outside of your country of residence;
- Protect our rights, reputation, safety and property, or that of our customers or others;
- Protect against legal liability;
- Establish or exercise our rights to defend against legal claims; or To investigate, prevent or take action regarding suspected illegal activities, suspected fraud, the rights, reputation, safety or property of us, customers or others, violation of our account terms and conditions, our policies or agreements or as otherwise required or permitted by applicable law.
- to be informed before your information is gathered. consent must be considered given when you register on our site or your data supplied to HGT in one of the ways included above.
- to access to your personal data and to ask how it is used by HGT after it has been gathered.
- to request your data is deleted, where it is no longer necessary to retain such data, or withdraw your consent from HGT to continue using your personal data
- to request that we correct/change any personal data if it is found to be inaccurate or out of date, or to change/correct it by yourself by logging in.
- to transfer your data from one service provider to another.
- to request that your data is not used for processing. your record can remain in place, but not be used.
- to be informed if there is any data breach which compromises your personal data.